Arlene J. Carson, MSC
The present paper describes the findings of an external evaluation of the To Hear Again project. This project trained seniors with acquired hearing loss to act as 'hearing helpers' to hard-of-hearing residents in long-term care facilities (see Dahl, 1997 for a full description of this project). A qualitative approach to evaluation was used to explore anticipated and unanticipated outcomes (process and product) and impacts of the project. Findings are described in the areas of volunteer characteristics, recruitment and training, site selection and visits, and effects the program had on residents, caregiving staff, and the volunteers themselves. A major benefit of this program was the positive effect that role modeling by the hard-of-hearing volunteers had on both the residents and staff. The point is made that meaningful evaluation is intimately tied to setting precise, realistic, and measurable objectives in program planning. Recommendations for improvement of this unique project and for the planning and implementation of future projects are provided.
L'article décrit les conclusion d'une évaluation externe du projet <
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